Welcome to Lightwave Customer Support. How can we help?
Need service? Call 866.999.6954 Email: techsupport@lightwavetherapy.com
Hours: M – F 8am – 4pm MST (AZ)
Access FAQs: FAQs
Protocols: LW & TLi Protocols
Video Training & How To: Videos
Provider Resource Center: Resource Center
Software Updates: Update Page
Software Update Center
Disclaimer: If you are not sure on which update to use call 866.999.6954. LW is not and will not be responsible for any issues or down time caused by improper or incorrect use of any updates.
Current Version: 5.0.14 April 2022
New features and updates:
- All TLi included
- Removed Fade button
- Update Panel Name: LWDK104 > ELITE RRIB
NOTE: Most browsers will have security software and may attempt to prevent you from downloading update files. You will need to either turn off any security protection or force the download. Keep an eye out for a prompt about “unsafe” or “potential harmful file” and force / bypass the security to download.